Accuracy process
Corrections policy
How to report a possible error in PropertySeller fee data, company information, calculations or seller guidance.
Decision principle
Send the exact page, statement and supporting source to hello@propertyseller.co.nz so the evidence can be checked.
01
What to include
Provide the page URL, the statement you believe is wrong or outdated, the proposed correction and a reliable supporting source.
02
How it is reviewed
Fee, licensing, identity and calculator issues receive priority. The source, check date, calculation impact and related pages are reviewed together.
03
What happens next
Material errors are corrected promptly. Where useful, PropertySeller retains the evidence and verification date so the same issue is not silently reintroduced.